FAQ – MDF Cutouts & DIY Craft Products
Frequently Asked Questions (FAQ)
🔹 Product & Material
-
What material are your products made of?
All our products are made using high-quality MDF (3mm & 5mm), ideal for painting, crafting, and home decor. -
Are the products ready to use or need finishing?
Our MDF cutouts are raw and ready for DIY use. You can paint, decorate, or customize them as per your project. -
Are these suitable for kids and school projects?
Yes, our products are widely used for school crafts, DIY activities, and hobby projects.
🔹 Orders & Customization
-
Are your products ready-made or made-to-order?
All products are made-to-order using precision laser cutting machines. -
Do you accept bulk orders?
Yes, we specialize in bulk and wholesale orders. Contact us on WhatsApp for best pricing. -
Can I customize designs or sizes?
Yes, we accept custom designs for bulk quantities. Share your requirement via WhatsApp.
🔹 Shipping & Delivery
-
How long does delivery take?
Production takes 1–3 working days, and delivery typically takes 3–7 days across India. -
Do you ship all over India?
Yes, we deliver across India. -
How can I track my order?
Once your order is shipped, tracking details will be shared via SMS/email.
🔹 Returns & Refunds
-
Do you accept returns?
We only accept returns for damaged or incorrect items. -
What should I do if I receive a damaged product?
Contact us within 48 hours of delivery with product photos. We will arrange a replacement. -
Are custom or bulk orders refundable?
No, custom and bulk orders are non-refundable.
🔹 Usage & Support
-
Can MDF products be painted?
Yes, MDF cutouts are perfect for painting with acrylic colors, spray paints, and craft paints. -
How can I contact you?
You can reach us via:
📞 WhatsApp: +91 70103 66206
✉️ Email: heshstoreaccounts@hotmail.com -
Do you offer discounts?
Yes, we offer special pricing for bulk and wholesale orders.
👉 Need bulk quantity or custom design?
👉 Click here to chat on WhatsApp for best pricing.